Innovation: Total Recall
The digital world we find ourselves navigating on a day-to-day basis—for all the good and bad that comes along with it—can tend to be a rather cluttered one. No matter the topic, there always seems to be a plethora of data to sort through, and an effective system is an utter necessity for finding a verified and reliable answer. College students might use the library computers to find their ways through dusty shelves, but they have no way of preventing classmates from hiding textbooks for a competitive edge. In the innovation field, many companies are facing similar problems, as they lose intellectual property through data mismanagement as well as an inability to recognize the value their records hold.
Thankfully, this too will soon come to an end, as startups continue to build better programs and algorithms, allowing us to store and retrieve information more efficiently. This week, we caught up with several companies providing their clients with better memories, more personalized services and lifesaving prompts. Here’s a glimpse at life with total recall.
Dan Reich, Co-Founder & CEO at Troops AI
Troops is an intelligence and automation platform which allows salespeople to use Salesforce directly from Slack. The technology automates the key sales and customer success workflow, helping teams make better decisions.
“Data is critical to everything we do. Today, Troops is processing over two billion different data points from data sources like Salesforce, email, calendar, phone calls and product activity. If we see that a sales rep is supposed to close a big deal with a company in 3 days, but hasn’t emailed them or talked to them in 45 days, we can detect this inconsistency and help that sales rep and company stay on top of their important tasks.”
Allison Page, Founder & Head Of Product at SEVENROOMS
SEVENROOMS provides restaurants with rich guest profiles that track everything from allergies to guest preferences and reservation history.
“Our biggest client at the time emailed to share a story from the previous night on the real impact our platform had on their service. Even with a brand new host starting that day, a VIP guest had written to the General Manager to thank him and his team for a perfect anniversary dinner—from remembering his wife’s favorite wine, to bringing out a special dessert and round of champagne to commemorate the evening. Using SEVENROOMS’ guest tags and history, the host was able to greet the guests warmly, the waiter was able to provide superior hospitality, and the guest felt special on his big night. It was a win all around.”
Adam Dell, Founder & CEO at Clarity Money
Clarity Money incorporates artificial intelligence (AI), machine learning and data science to analyze your specific financial situation and constantly improve it.
“Clarity Money was created to analyze the financial transactions of its users and provide personalized, actionable insights to users; none of that would be possible without accessible data. By looking at what consumers are interested in and providing them with features that fit their needs, we establish trust. Trust is what makes or breaks a company, and for Clarity Money, we’ve grown to gain our customers’ trust by never suggesting products that won’t improve their overall financial well-being. None of that would be possible without us harnessing the power of information and we hope to continue to use information to help us expand and develop.”
Melissa Manice, Founder & President at Cohero Health
Cohero Health has developed hardware and software that tracks patients with respiratory problems. The service can prompt patients to take medication and it shares data with their care provider.
“As a digital health company, our business has been enabled by the availability and proliferation of digital data. We empower patient self-management and informed clinical decision making. We are iterating upon the legacy model of subjective and self-reported chronic disease management and allowing continuous and objective digital data to enable clinicians, patients, and their caregivers to make informed, data-driven decisions.”