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Anna Drezen After working as a hotel concierge for years, Anna Drezen decided to do something funny about it. With a friend who also worked in the industry, she wrote How May We Hate You? (May 2016, Potter Style) which is full of jokes about the terrible things tourists do, but could also be helpful if you’re a terrible tourist and would like to avoid the usual pitfalls. Drezen has appeared in videos on CollegeHumor and BuzzFeed,...