Open docking station slots, often buggy, sometimes refuse to accept the newly returned bike. When customers take their frustrations out on the dock, though, it actually worsens the pre-existing problems. Instead, Citi Bike asks for patrons to use a “gentler” approach.
Want to avoid the docking process altogether? There’s now an option to use a free bike valet service at one of Citi Bike’s East Village locations. Yes, it might seem a bit unusual (and maybe even a little pretentious) to ask someone to valet your bike, but it’ll sure save you from a few disapproving looks directed your way as you struggle with your bike, shouting words that one would not exactly consider “gentle”.
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